Privacy policy

Privacy Policy

We only collect personal data when it is relevant to us, and we will only collect personal data if it is relevant to your activity with elbow design.

When collecting, processing, and using your personal data, we always comply with all applicable laws and regulations.

We will only store your personal data as long as we are either legally obliged to do so or as long as it is relevant for the purpose for which it was collected.

Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and provide you with our services. We may use cookies to keep track of your shopping cart while using our webshop.

We may collect information such as your name, email address, postal address, delivery address (if different from your postal address), phone number, and payment details.

elbow design collects and processes your personal data when you:

  • Visit our websit
  • Make a purchase of our product
  • Subscribe to our newsletter
  • Send us questions, complaints, or feedback

Use of Tracking Technologies

We use tracking technologies such as Meta Pixel to analyze how our visitors interact with our website and to improve the user experience as well as the effectiveness of our marketing.

Which Data Is Collected?

Meta Pixel collects information about user behavior on our website, including:

  • Pages visited.
  • Actions such as adding items to the cart, making a purchase, or clicking on links.
  • Time spent on specific pages.

This data is not personally identifiable and is used solely for analysis and ad targeting purposes.

How We Use the Data?

The collected data is used to:

  • Measure and improve the effectiveness of our advertisements.
  • Create targeted ads that are relevant to you.
  • Understand user behavior to improve our products and services.

Sharing of Data

Information collected via Meta Pixel may be shared with Meta (Facebook and Instagram) in accordance with their data policies. This information is used to deliver more relevant ads to you.

Use of Cookies

Meta Pixel works using cookies and similar technologies placed in your browser. By using our website, you consent to the use of these cookies.

Your rights

You may at any time:

  • Disable cookies via your browser settings.
  • Opt out of targeted advertising through tools such as Your Online Choices or Meta’s own ad settings.

If you have questions about our use of Meta Pixel or your rights, you are welcome to contact us at hello@elbowdesign.dk

Updating This Policy

We may update this section to reflect changes in our practices or legal requirements. Please check this page regularly for updates.

Data Controller

The data controller for the collection, processing, and use of your personal data on www.elbowdesign.dk is elbow design, Borsvinget 12, 5320 Agedrup.

Legal Basis and Purpose

We collect your basic contact information such as name and address to deliver the product or service you have purchased from us. Your email address is collected to send you an order confirmation and delivery confirmation.

When you pay for your product or service, we collect your name, card details, and IP address. The information collected during the payment transaction is used and stored only for payment processing and fulfillment of the agreement. Upon payment, some of your data may be shared with Shopify Payments, including information necessary to complete or support the payment, such as the total purchase amount and billing information.

If you have given consent during the registration process or on our website, we use your email address to send our newsletter. You may subscribe or unsubscribe at any time. All newsletters also include an unsubscribe link. If processing of personal data is based on your consent, you have the right to withdraw that consent at any time.

If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to buy products from our website.

Your information (except your email address, if you have consented to its use for receiving offers) will be stored for up to 5 years after you have received your product or service.

Other Recipients of Personal Data

We do not sell your personal data to third parties, and we do not transfer your personal data to third countries.

Our website is hosted by Shopify, and our payment system is through Shopify Payments, which act as our data processors. All personal data you provide on our website will be stored in Shopify’s data centers.

We use external companies as service providers to deliver our services as efficiently as possible. These external providers are data processors and may in certain cases process personal data in connection with their delivery of services to us. Our data processors only process personal data according to our instructions and in accordance with legal requirements for data processors.

We have entered into data processing agreements with our data processors, which guarantees that they comply with applicable rules on the protection of your personal data.

Your Rights

As a data subject, you have a number of rights, which we must always ensure are upheld. You have the right to request the following from us:
• Access to and correction/modification of your personal data
• Deletion of personal data

You also have the right to object to the processing of your personal data, and you have the right to file a complaint with a data protection authority.

If you no longer wish for us to process your personal data, or if you wish to restrict the processing of your personal data, you may also send a request to our email address hello@elbowdesign.dk