Frequently Asked Questions
When will my order be delivered?
Delivery times vary depending on the carrier selected at checkout. Your order will usually be delivered within 6 business days of dispatch.
Up to 3 days of production time can be expected, unless otherwise stated.
Where do you ship to?
We ship to the following countries:
Denmark 🇩🇰
Germany 🇩🇪
Sweden 🇸🇪
Netherlands 🇳🇱
France 🇫🇷
Italy 🇮🇹
Finland 🇫🇮
Belgium 🇧🇪
Is your country not listed? Send us an email, and we'll look into adding your destination.
Where are the products manufactured?
All our products are designed and produced in Denmark . We use 3D printing and biodegradable materials to ensure both quality and sustainability in our production. 🌿
How do I clean your products?
Most of our products can be easily cleaned with a damp cloth. We recommend avoiding strong detergents or scouring powders as they can damage the surface. The products should not be washed in a dishwasher. To maintain the appearance and durability of the product, wipe it gently after cleaning.
Can I change or cancel my order?
If you wish to cancel your order, please contact us as soon as possible at orders@elbowdesign.dk . If the order has not yet been shipped, we will do our best to stop it. If your order has already been shipped, unfortunately we cannot cancel it, but you can return it after receipt. Remember that you have a 14-day right of return on all items.